Cloud/ 4-8 Years
ServiceNow Developer – Strategic Portfolio Management (SPM)
Bengaluru
Job Summary
We are seeking an experienced ServiceNow Developer with deep expertise in Strategic Portfolio Management (SPM) and strong platform development capabilities. The ideal candidate will have hands-on experience configuring and customizing SPM modules such as Demand Management, Project Portfolio Management, and Resource and Financial Management, along with a strong foundation in ServiceNow scripting and integrations. You will play a key role in designing and implementing scalable solutions aligned with strategic business goals.
Key Responsibilities:
ServiceNow Platform Development:
- Develop and maintain applications using client-side (UI Policies, Client Scripts) and server-side scripting (Business Rules, Script Includes, Flow Designer, ACLs).
- Customize and extend the ServiceNow platform following best practices for development and performance optimization.
- Design and implement REST/SOAP integrations and work with Integration Hub to connect with external systems.
- Build workflows and automations that enhance business efficiency and streamline processes.
Strategic Portfolio Management (SPM):
- Hands-on development and configuration of key SPM modules, including:
- Demand Management: intake forms, scoring models, and demand workflows.
- Project Portfolio Management (PPM): project plans, workbench, resource allocation.
- Resource Management: forecasting, capacity planning, and resource plans.
- Financial Management: cost plans, budget models, and financial tracking.
- Strategic Planning Workspace: roadmaps, goals, and strategic initiatives.
- Design and implement prioritization models, approval chains, and process automation within SPM.
- Align SPM configuration to organizational strategic planning and governance practices.
Technical & Analytical Skills:
- Translate business requirements into technical designs and actionable development tasks.
- Build and optimize Performance Analytics dashboards and custom reports to deliver insights to stakeholders.
- Perform unit testing, participate in code reviews, and ensure adherence to coding and security standards.
Required Qualifications:
- 4+ years of hands-on experience as a ServiceNow Developer, including custom app development and platform configuration.
- 2+ years of experience specifically working on SPM modules.
- Strong command of JavaScript and ServiceNow scripting APIs.
- Proven experience with ServiceNow data model, table relationships, and application architecture.
Certifications (Preferred / Highly Desired):
- ServiceNow Certified System Administrator (CSA) – Required
- ServiceNow Certified Application Developer (CAD) – Preferred
- ServiceNow Certified Implementation Specialist – SPM (CIS-SPM) – Highly Desired
